I apologize again for having to drag you in here to help sort out a few issues with my wheelchair. I also want to thank you for your patients and understanding. You never complain, your goal is to make things right.
Since I moved here a year ago, and being in a wheelchair, I needed some work done in my condo and we found Med Plus. Everyone at Med Plus has always been so helpful and pleasant. I especially feel so fortunate that I was introduced to you. William, you are not only knowledgeable, you make yourself accessible, always returning calls, I've never had to chase after you. Your main concern is your client and making their needs and safety your first priority. It can be hard to find these qualities in this day and age, you posses all of them.
Also the work you did in my condo with the automatic front door entry and the renovations in the bathroom has made such a difference in my independence. Thank you for all your help, making sure everything was done in a timely matter with little disruption to me. The people you brought in were great. They worked hard and were very considerate and respectful. I would recommend Med Plus to anyone that needed work done.
Being in a wheelchair for many years I have used other Medical stores and you are truly superior in service and knowledge. Again, thank you William for all your help and kindness.